United States Department of Veterans Affairs
United States Department of Veterans Affairs

VISN 17 - Central Texas Veterans Health Care System, Texas

Patient/Family Health Education

 

Service Mission

The Mission of Patient/Family Health Education Service is to ensure the delivery of positive educational experiences in order to promote positive changes in the knowledge, beliefs, or behavior of patients and their families for improving or maintaining optimal health.

Service Philosophy

Veteran patients must be given the opportunity to gain basic knowledge and participate in their own health care. Patient Education provided must:

  • Be a research base
  • Utilize technology and creative tools
  • Enhance quality care
  • Promote community partnerships
  • Improve customer satisfaction within CTVHCS
  • Outpatient Classes

Clinical staff provide ongoing health education during regularly scheduled outpatient clinic visits. Courses focus on —

  • health promotion
  • upcoming tests and procedures
  • medications
  • diagnoses
  • treatments

Patient/Family Health Education Resources

My Healthe Vet

The My HealtheVet site provides veterans and their families excellent, reliable patient education information as well as the latest VA News. Information about veterans benefits and services is also available.

Upon registering with My HealtheVet, you will be able to —

  • refill prescriptions online
  • keep personal food and activity journals
  • monitor your personal health data, such as blood pressure and pain levels
  • maintain your own self-entered personal health record


Patient Information

Patient Information
Eligibility
Make, Change, or Cancel an Appointment
Advance Directives
Patient Education
Customer Service
Discharge
Billing and Insurance
Release of Information

Video Conference
Temple, Building 162, Room E139
Waco, Building 5, Room 229
Austin, Conference Room 210
Reservations: 40433

To request a copy of:
New Patient Orientation Information Folder
AND/OR
New Patient Orientation VISN 17
(Available in DVD or VHS format)
Please submit NAME, ADDRESS, CITY, STATE, and Format Requested
to Patient Education

My Healthy Vet - Your Gateway to Veteran Health and Wellness