The Central Texas Veterans Health Care System (CTVHCS), accredited by the Joint Commission, is comprised of two large Department of Veterans Affairs (VA) medical centers located in Temple and Waco, one stand-alone outpatient clinic in Austin, four community based outpatient clinics located in Brownwood, Bryan/College Station, Cedar Park, and Palestine plus a rural outreach clinic in La Grange. The system is one of the largest integrated health care systems in the United States and provides a full range of services including medical, surgical, psychiatric, and rehabilitation with inpatient medical/surgical hospital beds, a hospice unit, and community living center (CLC) beds. Located on its Waco campus, CTVHCS has one of the largest inpatient psychiatric facilities and one of only six Blind Rehabilitation Centers in the country. CTVHCS serves a Veteran population of more than 252,000, covers 35,243 square miles and eight congressional districts in 39 counties.
In fiscal year (FY) 2012, CTVHCS treated 92,457 Veteran unique patients and recorded 9,020 inpatient admissions. Outpatient workload totaled 1,104,405 visits. CTVHCS collaborates with Fort Hood, the largest military base in the world with the biggest troop commitment to Operation Enduring Freedom, Operation Iraqi Freedom, and Operation New Dawn (OEF/OIF/OND). CTVHCS provides transitional medical services and conducts PTSD and traumatic brain injury (TBI) research -- the signature illnesses of these conflicts.
CTVHCS has affiliation agreements with Texas A&M College of Medicine/Scott and White, The University of Texas Southwestern Austin/Seton Healthcare Network, and the Texas Department of Health. More than 200 Residents and Fellows are trained annually at CTHVCS, plus more than 150 medical students per year. Over recent years, CTVHCS received authorization for additional graduate medical education residents, creating a total of 75 slots for residents and fellows in 2012. CTVHCS has 102 separate affiliation agreements across the country with over 200 training programs—with the majority in Associated Health Programs; i.e., nursing, physician assistants, psychology, radiology techs, social workers, and more—resulting in just over 1,500 trainees per year completing the programs. Of the 343 CTVHCS medical staff, 168 have faculty appointments with Texas A&M College of Medicine.
We offer services at the LaGrange VA Outreach Clinic and in four community-based outpatient clinics. These clinics are located in:
Honor America's Veterans by providing exceptional health care that improves their health and well being.
To be a patient-centered integrated health care organization for Veterans providing excellent health care, research, and education; an organization where people choose to work; an active community partner; and a backup for National emergencies.
Key Business Drivers
Our key business drivers are high quality health care, financial integrity, patient satisfaction, enhanced community relations, and employee satisfaction.
Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.
VA Core Characteristics: Trustworthy, Accessible, Quality, Innovative, Agile, Integrated