The US Department of Veterans Affairs has established guidelines for veterans and their copayments. Copayments may be charged for the following services —
Copayments are billed once a month and payments can be made at the Agent Cashier offices located in:
- Austin (Agent Cashier window across from the LAB),
- Temple (Teague Tower, Building 163, Room 1B149)
- Waco (Building 4, Room BA135)
Payment can be made by cash, check, money order, debit and credit cards.
If payment cannot be made in person, payments should be mailed to Department of Veterans Affairs, PO Box 530269, Atlanta, GA 30353-0269.
Payments by debit/credit cards can be made at 1-888-827-4817, online payments can be made at www.pay.gov.
For questions regarding billing for copayments, please contact the HRC Call Center at 1-866-393-9132.
The Department of Veterans Affairs is required by law to bill any health insurance carrier that provides coverage for you, including policies held by your spouse. Only Veterans treated for nonservice-connected conditions should see their insurance company billed for their treatment. Veterans who are treated for service-connected conditions should not have their insurance company billed for treatment. VA does not bill Medicare or Medicaid. VA does not bill High Deductible Health Plans (which are usually linked to a Health Savings Account).
You should bring your insurance card with you for your appointment and present it during the check-in process. Private Health Care Insurance Information
Medicare Part D
Medicare Part D Prescription Drug Coverage is wholly voluntary on the part of the participant. Each individual must decide whether to participate based on his or her own circumstance.
- VA prescription drug coverage will not change based on your decision to participate in Medicare Part D.
- VA prescription coverage is considered by Medicare to be at least as good as Medicare Part D coverage.