United States Department of Veterans Affairs

Central Texas Veterans Health Care System

Release of Information

Our Release of Information staff will be happy to assist you with requests for your medical records. We also assist providers with completing forms for patients.

We can assist you with the following —

  • access to your medical records
  • obtaining copies of your medical records
  • requests to amend your medical records
  • completion of forms for benefits, insurance, and other reasons

The Release of Information Staff is expert in our patients' rights and their medical records.

Central Texas Veterans Health Care System has two Release of Information Offices:

  • Olin E. Teague Tower, Building 171, Room B33, 254-743-1835 or 254-743-0687.
  • Waco VA Medical Center, Building 91, Basement, Room BA103, 254-297-3043 or 254-297-3683.

How to Request Information

To request a medical record, please one of the forms listed in the column to the right, complete the requested information, sign the form, and mail it to the following address —

Central Texas Veterans Health Care System
Release of Information (136F)
1901 Veterans Memorial Drive
Temple, TX 76504

OR

Central Texas Veterans Health Care System
Release of Information (136F)
4800 Memorial Drive
Waco, TX 76711

Because forms must contain an original signature,
e-mailed forms cannot be accepted.

Requests for records will take approximately 10-14 days to process.

Fees

There is no cost to send copies directly to another health care provider. If copies are for a patient's personal use, photocopying fees may be assessed.

Release of Information Forms

pdf document Request for and Authorization to Release Medical Records or Health Information (VA 10-5345) pdf document Individuals' Request for a Copy of Their Own Health Information (VA 10-5345a)