Central Texas Veterans Health Care System
Contact the Central Texas Veterans Health Care System
Central Texas Veterans Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.
Please check our phone directory to contact a facility or clinic. If you are experiencing a medical emergency, please go to your nearest medical facility emergency room or call 911. If you are in need of immediate crisis counseling, please contact the Veterans Crisis Line at 1-800-273-8255; counselors are available 24/7.
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.
Monday - Friday, 8:00 a.m. - 4:30 p.m.
Within Temple local area: 254-778-4811
Outside of the Temple local calling area:
Toll-free 1-800-423-2111, Option 5 for Primary Care Clinics in Waco and Temple, Austin, Brownwood, Bryan/College Station, Cedar Park, Palestine, LaGrange
All Other Hours
For after hours care please contact us at 1-800-423-2111, Option 4.
Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Larry Becker, LCSW at (254) 297-3565, or visit our Former Prisoner of War (FPOW) page for more detailed information.
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our Customer Service Page.
Returning Combat Veterans
If you are a veteran of Operation Iraqi Freedom or Enduring Freedom, please contact us through our OEF/OIF Program.
Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 254-778-4811 or 1-800-423-2111 (toll free within Texas only), extension 40698 or 40869.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Offices:
- Temple 254-743-0687 or 254-743-0690
- Waco 254-297-3043
Inquiry Routing and Information System
VA has established an Inquiry Routing and Information System (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.
Members of the news media should contact our Public Affairs Office, Deborah Meyer at 254-743-1430, 254-743-2376 or 254-534-0304.
Waco Blind Rehabilitation Center
If you need information about the Waco Blind Rehabilitation Center, please call 254-297-3649.
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