Contact the Central Texas Veterans Health Care System - Central Texas Veterans Health Care System
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Central Texas Veterans Health Care System

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Contact the Central Texas Veterans Health Care System

Central Texas Veterans Health Care System offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Please check our phone directory to contact a facility or clinic. If you are experiencing a medical emergency, please go to your nearest medical facility emergency room or call 911. If you are in need of immediate crisis counseling, please contact the Veterans Crisis Line at 1-800-273-8255; counselors are available 24/7.

Telephone Care
Please contact our telephone care line if you need medical advice, have a question about your medication, or need to schedule a non-urgent appointment. Your location determines which number to use.

Monday - Friday, 8:00 a.m. - 4:30 p.m.
Within Temple local area: 254-778-4811

Outside of the Temple local calling area:
Toll-free 1-800-423-2111, Option 5 for Primary Care Clinics in Waco and Temple, Austin, Brownwood, Bryan/College Station, Cedar Park, Palestine, LaGrange

All Other Hours
For after hours care please contact us at 1-800-423-2111, Option 4.

Former Prisoners of War
Our Former Prisoners of War Advocate can provide special assistance to former POWs. Contact Larry Becker, LCSW at (254) 297-3565, or visit our Former Prisoner of War (FPOW) page for more detailed information.

Patient Representative
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient representatives. Their contact information is available on our Customer Service Page.

Returning Combat Veterans
If you are a veteran of Operation Iraqi Freedom or Enduring Freedom, please contact us through our OEF/OIF Program.

Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit MyHealtheVet.

Compensation and Pension
To speak with someone in compensation and pension, call the Medical Center at 254-778-4811 or 1-800-423-2111 (toll free within Texas only), extension 40698 or 40869.

Release of Information
If you need to get information from your medical records, please contact our Release of Information Offices:

  • Temple 254-743-0687 or 254-743-0690
  • Waco 254-297-3043

Inquiry Routing and Information System
VA has established an Inquiry Routing and Information System (IRIS) which provides answers to frequently-asked questions. You may also use this system to submit a comment, question, or concern.

News Media
Members of the news media should contact our Public Affairs Office, Deborah K. Meyer at 254-743-1430, 254-743-2376 or 254-534-0304.

Waco Blind Rehabilitation Center
If you need information about the Waco Blind Rehabilitation Center, please call 254-297-3649.

Veterans Benefits (Waco VA Regional Office)
For inquiries regarding status of claims, life insurance, loans, etc. please email: or call Telephone Numbers.

To report technical problems with this website, please contact our Pubic Affairs Office.