Current Operating Status - Central Texas Veterans Health Care System
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Central Texas Veterans Health Care System

Menu
Menu
Veterans Crisis Line Badge
My HealtheVet badge
EBenefits Badge
 

Current Operating Status

Situation Update

As of Tuesday, June 9, 2020 10:43 AM CDT

ALERT: 

If you have symptoms of fever, cough, and shortness of breath, call us at 1-800-423-2111 before visiting us.  For other concerns, you may be able to access VA care from home by phone or using VA virtual care options. For more information about COVID-19-, visit for COVID-19 https://www.va.gov/coronavirus/.

Currently, Central Texas Veterans Health Care System (CTVHCS) has a "NO VISITOR" policy and no one under the age of 18 at any CTVHCS facilities until further notice.  CTVHCS is actively screening everyone entering our campuses and clinics.  At the Temple, Waco and Austin campuses, screening takes place during entry by vehicles.  Thank you for your patience and cooperation.  Click here to refer to the Temple, Waco and Austin maps for entrances and screening locations.  Effective Monday, April 20, 2020, everyone coming into CTVHCS buildings will have their temperature checked.  Staff/visitors with 100 degree or greater temperature will be sent home and referred to their Primary Care Providers.  Veterans with 100 degree or greater temperature will be referred to the ED or secondary screening depending on their symptoms and health care needs.

Facility Status

Parent Facility
Central Texas Veterans Health Care System Normal Hours
Medical Centers
Olin E. Teague Medical Center (Temple, TX) Limited Services
Due to COVID-19, very limited in-person visits, but virtual care options such as phone and telehealth are available. Please call your health care team before coming in. All persons must wear a face covering while at facility.
Doris Miller Department of Veterans Affairs Medical Center (Waco, TX) Limited Services
Due to COVID-19, very limited in-person visits, but virtual care options such as phone and telehealth are available. Please call your health care team before coming in. All persons must wear a face covering while at facility.
Outpatient Clinics
Austin, Texas Limited Services
Due to COVID-19, very limited in-person visits, but virtual care options such as phone and telehealth are available. Please call your health care team before coming in. All persons must wear a face covering while at facility.
Community Based Outpatient Clinics
Brownwood, Texas Normal Hours
As of June 8, 2020, the clinic has returned to in-person visits, but virtual care options such as phone and telehealth are available. All persons must wear a face covering while at facility.
Bryan / College Station, Texas Limited Services
Due to COVID-19, very limited in-person visits, but virtual care options such as phone and telehealth are available. Please call your health care team before coming in. All persons must wear a face covering while at facility.
Cedar Park, Texas Limited Services
Due to COVID-19, very limited in-person visits, but virtual care options such as phone and telehealth are available. Please call your health care team before coming in. All persons must wear a face covering while at facility.
Palestine, Texas Limited Services
Due to COVID-19, very limited in-person visits, but virtual care options such as phone and telehealth are available. Please call your health care team before coming in. All persons must wear a face covering while at facility.
LaGrange VA Outreach Clinic Limited Services
Due to COVID-19, very limited in-person visits, but virtual care options such as phone and telehealth are available. Please call your health care team before coming in. All persons must wear a face covering while at facility.

Telephone Numbers

  • Emergency: 911
  • Veterans Crisis Line: 1-800-273-8255 (Press 1)
  • 24 Hour Nurse: Monday - Friday 8:00am - 4:30pm
    254-778-4811 (opt 5) or
    1-800-423-2111 (opt 5) toll-free in Texas only
    Outside Normal Hours:
    1-800-423-2111 (opt 0) toll-free in Texas only
  • Change Your Appointment: 254-778-4811 or
    1-800-423-2111 (opt 3) toll-free in Texas only
  • Media Inquiries: 254-743-2376 or 254-295-7024 or
    254-743-1430 or 254-534-0304
  • National Veterans Helpline: 1-800-507-4571
  • Patient Locator: Not Available
  • Pharmacy Refill: 254-778-4811 or
    1-800-423-2111 (opt 1) toll-free in Texas only
  • Staff Locator: Not Available
  • Telephone Care: Monday - Friday 8:00am - 4:30pm
    254-778-4811 (opt 5) or
    1-800-423-2111 (opt 5) toll-free in Texas only
    Outside Normal Hours:
    1-800-423-2111 (opt 0) toll-free in Texas only