Registered Nurse Triage Call Center - Central Texas Veterans Health Care System
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Central Texas Veterans Health Care System

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Registered Nurse Triage Call Center

The Central Texas Registered Nurse (RN) Triage Call Center is an initiative program with a goal to increase Veteran’s access to health care within Central Texas. Veterans are able to connect with an RN who is ready to listen to their health concerns by calling 1-800-423-2111, Option 5. All calls are answered by Medical Administration Support  personnel and returned by one of our nurses. The triage nurses use many resources to ensure that our Veterans healthcare needs are met; one of them being Video Connect. This feature allows Veterans to connect with a triage nurse via video. Video connect creates a more personalized experience for Veterans and improves disposition recommendations. Central Texas RN Triage Call Center triage nurses assist Veterans in obtaining access to health care needs and healthcare information.

Contact Info


  • Waco

Contact Number(s)

  • 800-423-2111 Ext. Option 5

Hours of Operation

  • 24/7